Shipping policy
RPNZL Luxury Hair
Order Processing
All orders are processed within 7 business days (excluding weekends and bank holidays).
This processing period allows time for quality checks and order preparation before dispatch.
Shipping Method
Once dispatched, all UK orders are sent using Next Day Delivery where available.
You will receive a shipping confirmation email with tracking details once your order has been dispatched.
Delivery Timeframes
Delivery timeframes are estimates and may vary due to courier delays or circumstances beyond our control.
RPNZL Luxury Hair is not responsible for delays caused by postal services once an order has been dispatched.
Order Responsibility
Please ensure all shipping details are correct at checkout.
Once an order is marked as delivered, responsibility passes to the courier. We are not liable for lost or stolen parcels marked as delivered.
International Orders
International shipping times may vary depending on destination and customs processing. Any applicable customs duties or taxes are the responsibility of the customer.
Order Enquiries
If you experience any issues with your delivery, please contact us within 48 hours of delivery at:
📧 rpnzlhair@outlook.com